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Your Family’s Pediatric Concierge Resource Library

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Concierge Medicine

Doula

Expecting Parents

Holistic Health

Parents

Pediatric Dental Health

Pediatric Exercise

Pediatric Heart Health

Pediatric Nutrition

Pediatric Sleep

Pediatric Telehealth

A pediatric aged boy in blue shorts, grey shorts, and a black hat, running while holding a woman in a black shirt and shorts, with a rainbow tutu and orange sneakers, with the other hand holding a pediatric aged girl in a white hat, white shirt, light blue shorts, and black sneakers, all running together over the walking path on I95, in Riverside, Jacksonville, FL

Building Lifelong Physical Literacy in Pediatrics

Parents, Pediatric Exercise, Pediatric Heart Health

Newborn sleeping with arms by neck, surrounded by an off-white fluffy blanket, at Jacksonville Beach, FL

Importance of Sleep in Pediatrics

Pediatric Heart Health, Pediatric Sleep

Apple tree in the background with a pediatric aged boy eating an apple in a red shirt, tan shorts, and dark blue sneakers, in Jacksonville Beach, FL

Need to Know: Pediatric Nutrition

Parents, Pediatric Heart Health, Pediatric Nutrition

Pediatric aged girl, smiling, in pink dress with pancakes as wings and strawberries as the antenna to make a butterfly, with large sliding glass doors in the background, in San Marco, Jacksonville, FL

Pediatric Benefits of Eating At Home Together

Parents, Pediatric Heart Health, Pediatric Nutrition

Pediatric aged boy with blonde hair smiling in a ball pit, completely covered except for hear, with balls that are red, purple, white, and pink.

Pediatric Dental Health: The More You Know, Part 2

Expecting Parents, Parents, Pediatric Dental Health

Pediatric aged boy smiling with brown curly hair holding a chocolate cake pop in a grocery cart at the store.

Pediatric Dental Health: The More You Know

Expecting Parents, Parents, Pediatric Dental Health

A driveway that leads up to a white house with brick on the bottom section of the house, with a tree to the left and a walkway that leads up to the front door with a garden to the right of it, in Nocatee, FL.

What is Direct Primary Care (DPC)?

Concierge Medicine, Expecting Parents, Parents

Mother, smiling, holding a pediatric newborn boy in lap, looking at cell phone with two providers on the screen, in-home in Jacksonville, Fl.

Understanding Telehealth

Concierge Medicine, Expecting Parents, Parents, Pediatric Telehealth

Two pediatric care providers, wearing First Call Pediatrics scrubs and stethoscopes, smiling, look at phone with smiling mother holding her infant on screen, in-home in Jacksonville, Fl.

Pediatric Telehealth

Expecting Parents, Parents, Pediatric Telehealth

Doula smiling at camera hugging a mother who is holding a baby who is breastfeeding, with a blanket surrounding them both, laying in a hospital bed at UF Health in Jacksonville, FL

Doula & Hospital Collaboration: Strengthening Care for Every Family

Doula, Expecting Parents, Holistic Health, Parents

Front of a brick house with two windows with green shutters, a rock garden bed in the front with green plants alternating between two plant stands with flowers on each level with a little girl statue in the middle and grass in front of the garden bed.

Direct Primary Care (DPC) Benefits from a Providers Opinion

Concierge Medicine, Expecting Parents, Parents

56_light gray house with a light blue door, with a window on the left and right side of the house, with trees in the background and a bush to the right of the door and and the right of the house with a tree next to it, and stone steps that lead up to two stairs that lead you to the door in Ortega, Jacksonville FL.

What is Concierge Medicine?

Concierge Medicine, Expecting Parents, Parents

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Caring for kids has always been my passion. As a dual-certified Pediatric Nurse Practitioner in both primary and acute care, I’m here to help children thrive at every stage — from newborn days to teenage years. With extensive experience in both the Neonatal and Pediatric Intensive Care Units with years of specialized pediatric clinical training, I bring a deep understanding of children’s health across all stages and settings.

Whether it’s a well visit, managing a chronic condition, or answering parent’s late-night question, I strive to make every family feel supported, informed, and cared for. My goal is to create a partnership with families, empowering parents with knowledge and children with confidence as they grow. I believe every child deserves individualized care that supports not only their physical health but also their emotional and developmental well-being.

As a Neonatal Nurse Practitioner with over 13 years of experience caring for the tiniest and most fragile babies in the NICU and mom of two (ages 6 and 4), I know firsthand just how overwhelming and wonderful the early years of parenthood can be. I’ve developed a passion for supporting families through those first precious days, weeks, and months at home caring for their babies. Now I’m bringing expert, compassionate care right to you, no need to pack up yourself and new baby for an appointment across town. Whether it’s newborn wellness, lactation and feeding support, or simply helping parents feel more confident, my goal is to create a calm, supportive space where your family feels guided and cared for every step of the way.

As CEO, Kyle co-founded First Call Pediatrics Group with his wife, Megann, who is a neonatal Nurse Practitioner. He is a seasoned executive with 17 years of progressive leadership experience spanning Direct Primary Care (DPC) marketing, renewable energy development, project management, finance, and commercial real estate. He excels at managing cross-functional teams, delivering exceptional client experiences, and executing multi-million-dollar projects with precision and creativity.

Kyle’s passion for patient-first care began in DeLand, Florida, where his father practiced as a trusted General Practitioner for 35 years. Witnessing the shift from personalized medicine to profit-driven models inspired Kyle to help restore trust and service in modern healthcare.

Kyle holds a BA in Political Science from the University of Florida and an MBA in Entrepreneurship from the UNC Kenan-Flagler Business School. Kyle and Megann have two children, and they enjoy spending their free time boating, fishing, and watching basketball (Go Magic!).

Dr. Winston T. Sheen is a board-certified neonatologist and most recently served as an assistant professor of pediatrics at the University of Florida. He held the role of Medical Director for the Neonatal Intensive Care Unit (NICU) Transport Team at UF Health Jacksonville and Wolfson Children’s Hospital, where he oversaw the safe and timely transport of critically ill newborns. Dr. Sheen earned his medical degree from St. George’s University School of Medicine in Grenada, West Indies. He completed his pediatric residency at Winthrop University Hospital in Mineola, New York, and went on to complete a fellowship in neonatal-perinatal medicine at Cohen Children’s Medical Center in New Hyde Park, New York.

Dr. Sheen’s approach goes beyond medical expertise—he is a steadfast advocate for families navigating the challenges of neonatal care. He consistently prioritizes the well-being of his youngest patients, ensuring that each newborn receives compassionate, individualized treatment tailored to their unique needs.

Equally devoted to supporting new mothers, Dr. Sheen fosters a nurturing environment where parents feel informed, empowered, and involved in their child’s care. He understands that being a new parent can be overwhelming, and he works tirelessly to provide reassurance, clarity, and emotional support during critical moments. Whether guiding a family through complex medical decisions or simply offering a calming presence at the bedside, Dr. Sheen’s dedication to both clinical excellence and human connection has made him a trusted figure in neonatal medicine.

Areas of Expertise

· Specialty: Pediatrics

· Subspecialty: Neonatal-Perinatal Medicine

Board Certifications

· Neonatal-Perinatal Medicine – American Board of Pediatrics

· Pediatrics – American Board of Pediatrics

Academic Roles

· Assistant Professor, University of Florida (2015–2025)

· Course Instructor: MDC7400 – Pediatric Clerkship, College of Medicine (2018)

Education

· Fellowship in Neonatal-Perinatal Medicine, Cohen Children’s Medical Center (2015)

· Residency in Pediatrics, Winthrop University Hospital (2012)

· Doctor of Medicine, St. George’s University School of Medicine (2009)

Stephanie is a board-certified Neonatal Nurse Practitioner with nearly two decades of experience providing expert care in high-acuity neonatal settings. She holds a Bachelor of Science in Nursing from York College of Pennsylvania and a Master of Science in Nursing from Thomas Jefferson University. Over the course of her career, Stephanie has worked in nationally recognized institutions such as the Children’s Hospital of Philadelphia and Emory University/Children’s Healthcare of Atlanta. She currently practices in North Florida at University of Florida Jacksonville and Wolfson Children’s Hospital, where she was honored as the 2024 Advanced Practice Provider of the Year.

Known for her clinical precision, calm leadership, and compassionate approach, Stephanie brings a deep commitment to personalized evidence-based care and family advocacy. She is also currently obtaining her Certified Lactation Consultant (CLC) certification to further support families in the critical early days of infant feeding and bonding. Her work is grounded in the belief that every newborn deserves the highest standard of care—and every family deserves a trusted partner on their healthcare journey.